24/7 Live Chat Services: The Human Touch
Chatbots often frustrate users. 24/7 Live Chat Services powered by real humans allow you to answer questions, overcome objections, and close sales in real-time, directly on your website.
Email Support Professionals for Follow-Up
When a chat ends, the conversation shouldn't. Our Email Support Professionals handle the follow-up, sending brochures, quotes, or contracts immediately after the chat interaction concludes.
Advanced Back Office Support for Data Entry
More leads mean more data. Our Advanced Back Office Support team takes the data collected from chats and enters it into your CRM, ensuring your sales team has clean, organized leads to work with.
Custom BPO Solutions for Sales
Need a dedicated sales team? Our Custom BPO Solutions can build a team specifically trained on your products to upsell and cross-sell during chat interactions.
Call Answering Backup
If a chat gets too complex, our agents can seamlessly transition the customer to voice support via our 24/7 Call Answering service.