Global Reach, Personal Touch.

Elite 24/7 Dispatch Handling and BPO solutions. We are the voice of your brand when you can’t be.

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Our Core Specializations

Expertise tailored to your industry needs, ensuring seamless operations and superior customer experiences.

Limo Dispatch Experts

Specialized dispatch handling for North American limousine operators. We maximize efficiency, minimize downtime, and ensure professional driver coordination across all fleets.

24/7 Live Support

Never miss a call or chat. Our trained professionals provide round-the-clock omnichannel support, acting as a direct extension of your customer service team, day and night.

Rapid Response Email

Articulate, trained professionals managing your inbox to ensure fast, accurate, and consistent resolutions to all customer inquiries, improving satisfaction rates.

Proactive Live Chat

Engage your website visitors in real-time, answer questions, and guide them through your services or sales funnels. Increase conversions with instant, human interaction.

Global Talent Pool

Leverage our diverse team of professionals. We connect you with talent perfectly suited to your specific cultural and linguistic requirements for a truly global reach.

Performance Analytics

Gain insights into your customer interactions. We provide detailed reports and analytics to help you understand trends, improve service quality, and make data-driven decisions.

Vortex Team

The Vortex Advantage: Why Partner With Us?

We don't just act as an outsourcing provider; we become a seamless, integrated extension of your business. Our commitment to excellence drives everything we do.


  • Scalable & Flexible Solutions: Easily adjust services as your business demands change, without the overhead.
  • Industry-Trained Agents: Our specialists are not just script-readers; they are problem solvers deeply familiar with your industry.
  • 24/7/365 Reliability: Your customers always have support, ensuring continuous engagement and growth.
  • Data-Driven Optimization: We use performance metrics to continually refine and improve the quality of our service to you.

Learn More About Us

"Vortex Global transformed our dispatch operations. Their 24/7 support means we never miss a booking, and their professionalism reflects incredibly well on our brand. With Vortex Global, responses are fast, professional, and consistent. They truly understand our brand."

- Michael T., Customer Experience Lead, E-commerce Growth

Ready to Transform Your Business?

Discover how Vortex Global can optimize your customer interactions and drive unparalleled growth.

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Latest Industry Insights

Expert advice on scaling your operations and improving customer service.

Limo Dispatch Efficiency

Stop missing rides. Learn how 24/7 dispatch maximizes your fleet's potential.


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The Cost of Missed Calls

Why 24/7 answering is critical for capturing every lead and sale.


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Live Chat ROI

How to turn website visitors into buyers using human-powered live chat.


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